“What do you know about mGovernment and eGovernment” – my boss asked? I looked at him for about five minutes with the most confused face, then told him I had no idea what those words mean. He gave me fifteen minutes to research and write a short article on mGovernment. After a sweaty and cursory research, I came up with something. If you are also clueless as to what mGovernment is, this article might give you an idea. If you have in-depth knowledge on mGovernment, you might want to throw more light and fill up all the holes I left in this piece.
M-Government is the usage of mobile and wireless devices in the implementation of a broader system known as E-Government. E-Government is the use of information and communication technologies to improve the activities of public sector organisations. It helps with the government interaction with businesses , its employees and the citizens at large. mGovernment makes information available easily and readily to public officials and citizens.
Taking a critical look at the role mobile phones have played in the advancement of technology, it is just prudent that a mobile phones and other wireless gadgets are employed in the execution of E-governance.
mGovernment is cost efficient and very convenient for government businesses. It also makes information easily available to the citizenry. With the penetration that mobile devices have made, it becomes very easy using mGovernment to reach a very large number of citizens especially during times of emergency or national crisis.
However before the full benefits of mGovernment can be derived , some measures must be put in place and some technological barricades will need to be leveled or cleared. The effective running of mGovernment must be supported by the appropriates softwares. Other infrastructure needed for the smooth running of this system must also be in place.
More so, since it eGoverment and for that matter mGovernment is a major ICT policy, it requires legislation to regulate its activities. Without any laws in place, mGovernment will be prone to all kinds of violations and abuse. It is therefore necessary that laws are made to give it some form of protection and direction and limitations as well.
mGovernment, good as it might sound if not given enough security will be exposed to all kinds of technological hazards. In an era where technological devices such as the mobile phone and other wireless internet devices are easily hacked and information tempered with, mGovernment if not monitored well and guided ad guarded by the necessary technological security measures can prove very disastrous
mGovernment nevertheless is perhaps the most dynamic means of implementing eGovernement. In a fast-tracked era like the one we live in, we cannot afford to still stick to the snail-paced forms of communication and information dissemination. mGovernment will help improve services in our public sector and give citizens, businesses, tourists and government officials stress-free means of assessing public information and more convenient and cheaper means of doing business.